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COVID-19 guidelines

The following details concern The Hirschsprung Collection’s COVID-19 guidelines for museum visits:

Access to the museum
If you want to be sure of being admitted, you need to book tickets online in advance. To make your visit as safe as possible, we admit guests every hour on the half hour.

Tickets
The museum closely monitors the influx of visitors and ensures that the number of guests always complies with the recommendations issued by the Danish health authorities. Protective screens are in place at the tills.

Practical details

Hygiene
Hand sanitiser is available, and the museum lavatories enable regular and thorough hand washing. Disposable plastic gloves are available for visitors who want them.

Cleaning
Cleaning is a special priority at the museum during this time, with extra effort being made.

Wardrobe
We have wardrobe lockers with code locks and encourage all visitors to store their bags and outerwear in the wardrobe. Visitors are not allowed to carry their jacket/coat over their arm.

Contacting museum staff
We strive to minimise close contact between everyone at the museum. If you have questions or want guidance during your visit, you are of course very welcome to contact the museum’s staff, but please remember to keep your distance.

Face masks
As of 14 June 2021, face masks are no longer mandatory at the museum.

COVID certificate / Corona passport
As of 1 August 2021, you no longer need to present a COVID certificate (corona passport) when you visit the museum.

To our visitors

We encourage all our guests to comply with the Danish health authorities’ recommendations and guidelines:

• Stay at home if you have symptoms of COVID-19. This also applies to mild symptoms.

• Wash your hands often – or use hand sanitiser.

• Cough into a paper tissue or your sleeve. Wash or sanitise your hands afterwards.

• Keep distance to other guests and to museum staff.

• Keep distance in situations where there may be an increased risk of droplet infection, or if you are near people who are particularly vulnerable to infection (e.g. the elderly).

• Avoid handshakes and hugs.

• Ask others to show consideration if you feel unsafe.

The Hirschsprung Collection follows the instructions of the Danish health authorities at all times, and we regularly update our guidelines in line with any adjustments to the authorities’ instructions.

You can find information from the Danish authorities about coronavirus/covid-19 here and stay updated about changes in our program in the calendar.

You will find the nearest test centre at Frue Plads. View location on map